Alpen Resort & Spa is located near the ski lifts in Zermatt, offering a comfortable stay with a variety of amenities. Guests can enjoy spacious rooms with cable TV, complimentary WiFi throughout the building, and free transport from Zermatt Train Station between 7:00 and 21:00.

The hotel features an outdoor tennis court, and dining options include the Matterhorn Restaurant, serving Swiss cuisine and a selection of wines. For those who prefer grilled specialties, the Grill restaurant "Hornox" offers both meat and vegan dishes.

Each room is equipped with a minibar and tea and coffee making facilities. En-suite bathrooms provide amenities such as a hairdryer, bathrobes, and slippers. For winter sports enthusiasts, a ski storage room with a ski boot dryer and personal ski lockers is available. An internet corner is also provided in the lobby.

Couples have particularly enjoyed the hotel's location, rating it 9.4 for a two-person trip.

Spa facilities at this hotel

Pool 1 - indoor Free!

Open all year
All ages welcome
Heated pool

Pool 2 - outdoor Free!

Open all year
All ages welcome
Pool is on rooftop
Heated pool

Pool 3 - indoor (kids) Free!

Open all year
Suitable for kids
Heated pool
Plunge pool

Wellness

Kids' pool
Fitness
Hammam
Hot tub/Jacuzzi
Spa and wellness centre
Fitness centre
Sauna

Guest reviews· 9.2/10 (2,229)

The "Alpen Resort & Spa" consistently garners high praise from guests, with many describing their stays as "wonderful" and even "perfect." A standout feature highlighted across multiple reviews is the hotel's "amazing spa" and "wellness center," indicating excellent facilities for relaxation and rejuvenation. The "wonderful views" from the hotel are also frequently lauded, suggesting a picturesque and serene setting for guests.

Hospitality at the Alpen Resort & Spa receives strong positive feedback, with guests commending the "perfect hospitality" and friendly service. The hotel's location is another significant advantage, often referred to as a "wonderful location" and an "absolute gem in Zermatt." This suggests guests find the hotel ideally situated for their needs, whether for leisure or other activities.

While the overall sentiment is overwhelmingly positive, with the hotel generally considered a "good four star hotel," the reviews focus primarily on the strengths of the spa, views, and service. There isn't significant constructive feedback provided in this set of reviews, but the consistent praise indicates a high level of guest satisfaction across key areas of the hotel experience.

What guests rated

Cleanliness: 9.5
Staff: 9.2
Location: 9.3
Comfort: 9.5
Value for money: 8.6
Wi-Fi: 8.8
Breakfast: 8.6

Most popular facilities

3 swimming pools
Spa and wellness centre
Free WiFi
Family rooms
Parking
Restaurant
Fitness centre
Tea/coffee maker in all rooms
Bar
Fabulous breakfast