Enjoy exceptional service at Crowne Plaza Dubai Festival City, perfectly situated on the Dubai Creek with remarkable views of the city's skyline. This non-smoking hotel provides direct access to Festival City Mall and features an inviting outdoor pool.

Each spacious room at Crowne Plaza is designed with stylish furniture and sumptuous fabrics, offering a comfortable seating area and a dedicated work desk.

Dining options include Zaytoun, an all-day restaurant serving Mediterranean gourmet meals. Guests can also enjoy the relaxing lobby lounge café and a charming Belgian beer café, all providing complimentary Wi-Fi.

For relaxation, the hotel's wellness center offers rejuvenating body treatments, and a sauna is available. A well-equipped gym is also on-site for those who wish to maintain their fitness routine.

Dubai Festival City Mall, with its more than 500 retail stores and the impressive IMAGINE water, laser, and fire show, is easily accessible. Crowne Plaza Dubai Festival City is conveniently located just 2 km from Dubai International Airport.

Kindly note that Crowne Plaza Dubai Festival City is a non-smoking property, and smoking is not permitted anywhere within the building.

Couples especially appreciate the hotel's location, rating it 9.2 for their stays.

Spa facilities at this hotel

Pool 1 - outdoor Free!

Opening times
Open all year
Adults only
Pool with view
Heated pool
Pool bar
Sun loungers or beach chairs
Sun umbrellas

Pool 2 - outdoor (kids) Free!

Opening times
Open all year
Suitable for kids

Wellness

Kids' pool
Fitness/spa locker rooms
Personal trainer
Fitness classes
Fitness
Spa/wellness packages
Spa lounge/relaxation area
Steam room
Spa facilities
Body wrap
Body scrub
Body treatments
Facial treatments
Beauty Services
Sun umbrellas
Sun loungers or beach chairs
Hot tub/Jacuzzi
Spa and wellness centre
Fitness centre
Sauna

Guest reviews· 8.8/10 (5,399)

Guests consistently praise the Crowne Plaza Dubai Festival City as a fantastic overall facility, often highlighting its great location and the convenience of being near Dubai International Airport. Many express strong loyalty, with some guests noting this was their second visit and a desire to return, indicating a high level of satisfaction and predictability in the hotel's service and amenities. The presence of a spa and wellness center, a coffee house on-site, and the option for in-room breakfast are frequently appreciated features contributing to a comfortable stay.

The hotel appears to cater well to families, with specific mention of a dedicated outdoor pool for children. While the reviews are largely positive and often describe the experience as "good" with "no issues," there isn't extensive detail provided regarding specific areas for improvement. However, the consistent positive feedback on facilities and location suggests a reliable and enjoyable experience for most visitors to the Crowne Plaza Dubai Festival City.

What guests rated

Cleanliness: 9.0
Staff: 9.2
Location: 9.2
Comfort: 9.1
Value for money: 8.6
Wi-Fi: 8.9
Breakfast: 8.4

Most popular facilities

2 swimming pools
Free WiFi
Family rooms
Free parking
Fitness centre
Spa and wellness centre
2 restaurants
Non-smoking rooms
Bar
Very good breakfast