Crowne Plaza Newcastle - Stephenson Quarter by IHG
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers a luxurious city-centre stay with 251 rooms, a spa, gym, pool, and fine dining, conveniently located near transport links.
Whether you're visiting Newcastle for business or leisure, Crowne Plaza Newcastle provides an excellent array of facilities to enhance your stay. This city-centre hotel features 251 luxurious bedrooms, including accessible and family-friendly options, alongside nine purpose-built meeting rooms within its conference centre.
All guests are invited to enjoy complimentary access to the indulgent Mineral House Spa, which includes a spa, a well-equipped gym, and an indoor heated swimming pool. Beauty treatment packages are also available for an additional charge.
Dining at the hotel includes contemporary local cuisine at Hawthorns Restaurant, while The Gin Bar offers a selection of premium gins and expertly crafted gin cocktails.
The hotel is conveniently situated adjacent to the Stephenson Quarter multi-storey car park, easily accessible from the A1. For those arriving on foot, Newcastle Central Station is just a two-minute walk away.
Spa facilities at this hotel
Indoor swimming pool Free!
- Open all year
- All ages welcome
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
Guest reviews· 8.7/10 (5,398)
The Crowne Plaza Newcastle – Stephenson Quarter by IHG consistently receives high praise for its exceptional staff and prime location. Guests frequently highlight the team's helpfulness and friendliness, noting their significant contribution to an enjoyable stay, with some describing the experience as "magic" for younger visitors. The hotel's position is particularly lauded, especially for those attending events at the nearby Arena, with its central location making it a convenient base for exploring Newcastle upon Tyne.
While the hotel is celebrated as one of the "best hotels" many guests have experienced in a long time, particularly regarding service and location, some reviews subtly hint at potential areas for improvement. The mention of "relaxation is not included" alongside its proximity to the Arena suggests that while convenient for events, the hotel might not always deliver a purely tranquil spa-like experience, despite offering an indoor swimming pool and spa and wellness center. However, the overall sentiment remains overwhelmingly positive, with the staff and location being standout features.
What guests rated
- Cleanliness
- 9.2
- Staff
- 9.1
- Location
- 9.2
- Comfort
- 9.2
- Value for money
- 8.6
- Wi-Fi
- 8.5
- Breakfast
- 8.6
Most popular facilities
- Indoor swimming pool
- Parking
- Spa and wellness centre
- Free WiFi
- Fitness centre
- Family rooms
- Restaurant
- Tea/coffee maker in all rooms
- Bar
- Fabulous breakfast