Discover Crystalbrook Riley, ideally situated at the northern end of Cairns' vibrant waterfront Esplanade. This luxurious hotel boasts 311 elegant rooms and suites, complemented by three distinct restaurants and bars. Guests can experience Rocco, Cairns’ highest rooftop bar, relax by the expansive lagoon pool and private beach, or find tranquility at the beautiful Eléme Day Spa. The property also features versatile event spaces for up to 400 guests and a 24-hour fitness center.

Most of Riley’s contemporary rooms and suites are designed with spacious balconies. Family rooms provide extra comfort with two bedrooms and two bathrooms. Guests can enjoy a variety of views, including urban, resort, and sea vistas. Each room is equipped with an Apple iPad control center, complete with healthy living applications, a 55-inch Smart TV, and Staycast by Google for seamless video streaming. Complimentary access to hundreds of movies and box sets is also included. For added convenience, rooms feature blackout blinds, a refreshing rainforest shower head, and a Nespresso coffee machine with recyclable pods. Complimentary Wi-Fi is available throughout all public and in-room areas.

Start your day with breakfast served daily. Enjoy modern dining at the Paper Crane restaurant and bar, or opt for 24-hour in-room dining, available from November 6, 2018. Rocco, Cairns’ highest rooftop bar, welcomed guests from December 2018, offering an elevated experience.

Leisure opportunities abound, whether lounging in a cabana by the poolside or on Riley’s man-made beach, or enjoying laps in the dedicated lap pool. The 24-hour fitness center is available for guests to maintain their routines. For entertainment, choose from 200 free recent release movies or stream content directly from your in-room Apple iPad. The interactive lobby tour space also allows guests to easily book excursions to the Reef and beyond.

Couples often appreciate the hotel's central location, having rated it 9.5 for a two-person visit.

Spa facilities at this hotel

Outdoor swimming pool Free!

Open all year
All ages welcome
Pool with view
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas
Fence around pool

Wellness

Fitness
Full body massage
Spa/wellness packages
Spa lounge/relaxation area
Spa facilities
Sun loungers or beach chairs
Hot tub/Jacuzzi
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre

Guest reviews· 8.6/10 (2,918)

Crystalbrook Riley consistently receives high praise for its prime location and modern, comfortable accommodations. Guests frequently describe the hotel as having a "fancy resort vibe" and being "breezy," appreciating its proximity to local attractions, which many find justifies the cost.

The hotel's amenities are also a significant draw, with the outdoor swimming pool, on-site coffee house, and the availability of special diet menus upon request often highlighted positively. Guests appreciate practical features such as upper floors being accessible by elevator and entire units being wheelchair accessible, contributing to a comfortable stay for a wider range of visitors. The option for interconnected rooms and breakfast in the room adds to the convenience.

While the reviews are overwhelmingly positive, a few minor areas for potential enhancement were noted. Some guests mentioned the absence of streaming services like Netflix, and others highlighted the need for a more reliable wake-up service or alarm clock functionality. These points, however, do not detract significantly from the overall positive sentiment regarding the hotel's offerings and guest experience.

What guests rated

Cleanliness: 9.1
Staff: 9.0
Location: 9.5
Comfort: 9.1
Value for money: 8.3
Wi-Fi: 9.0
Breakfast: 7.5

Most popular facilities

Outdoor swimming pool
Free WiFi
Parking
Family rooms
Non-smoking rooms
24-hour front desk
2 restaurants
Tea/coffee maker in all rooms
Bar
Good breakfast