Excelsior Hotel Downtown
Excelsior Hotel Downtown, a 4-star hotel in Dubai, offers a rooftop fitness center, an outdoor pool, comfortable rooms, and convenient access to shopping and the metro.
Excelsior Hotel Downtown is a 4-star hotel situated on Al Rigga Road in the heart of Deira, just a 2-minute walk from Al Riqqa Metro Station.
Each room at Excelsior Hotel Downtown is equipped with a flat-screen TV with satellite channels, modern furnishings, and a private bathroom featuring a hairdryer and a bathrobe. Some rooms boast expansive windows offering panoramic city views. All accommodations are non-smoking for your comfort.
Dining options include a restaurant, a café, and a lounge. The Lobby Café specializes in pastries and freshly-brewed Arabic coffee.
Guests can unwind by the temperature-controlled outdoor pool on a sun lounger, or visit the steam room. The Holiday Spa offers a variety of spa and massage treatments. The hotel's location is ideal for exploring nearby shopping malls, such as Al Ghurair Mall, City Center Mall, and Hamarain Shopping Center.
Excelsior Hotel Downtown is conveniently located a 10-minute drive from Dubai International Airport and the Dubai International Convention Centre. The hotel provides a 24-hour front desk and complimentary on-site private parking.
Spa facilities at this hotel
Outdoor swimming pool Free!
- Open all year
- Pool is on rooftop
- Pool with view
- Shallow end
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Fence around pool
Wellness
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Guest reviews· 8.0/10 (2,913)
The Excelsior Hotel Downtown generally receives positive feedback from guests, who frequently highlight the convenience of services such as interconnected rooms and wake-up service. The hotel's commitment to safety is appreciated, as evidenced by the presence of carbon monoxide detectors and the entire unit being wheelchair accessible, including access to upper floors via elevator. These features contribute to a comfortable and secure stay for a diverse range of guests.
Guests consistently praise the on-site amenities, particularly the outdoor swimming pool and the comprehensive spa and wellness center, which offer excellent opportunities for relaxation. The coffee house on site is also a popular feature, providing a convenient option for refreshments. For those with specific dietary needs, the availability of special diet menus on request and breakfast in the room are highly valued services, indicating a thoughtful approach to guest satisfaction.
While the overall sentiment is positive, one area that could be improved, or at least clearly communicated, is the policy regarding towels and sheets. The mention of an extra fee for these items has been noted by some guests. Clarifying this upfront or incorporating it into the room rate could enhance the guest experience and avoid any potential inconvenience or surprise during their stay.
What guests rated
- Cleanliness
- 8.1
- Staff
- 8.7
- Location
- 8.6
- Comfort
- 8.1
- Value for money
- 8.1
- Wi-Fi
- 8.7
- Breakfast
- 6.2
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Fitness centre
- Spa and wellness centre
- Restaurant
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Breakfast