Experience world-class service at Grand Hotel Zermatterhof in Zermatt, nestled within a historic building that provides a unique atmosphere. The hotel features a spa and wellness center, a swimming pool with scenic views, a sauna, a fitness center, a sun terrace, and a tranquil garden, providing a variety of options for relaxation and activity.

Accommodations are designed for comfort, with each room offering a private bathroom, plush bathrobes, and the choice of garden or mountain views. Many rooms also include balconies. Modern conveniences such as complimentary WiFi, flat-screen TVs, and soundproofing ensure a serene stay. Guests can also enjoy additional facilities including a hot tub, hammam, and an indoor swimming pool.

The hotel’s restaurant caters to diverse culinary preferences, serving French, local, international, and European cuisines within traditional, modern, and romantic settings. For breakfast, guests can choose from continental, American, buffet, vegetarian, and vegan options to start their day.

Positioned conveniently for exploration, the hotel is just a 6-minute walk from Zermatt Railway Station. It is also close to cultural attractions like the Matterhorn Museum and the iconic Matterhorn. The surrounding area offers ample opportunities for guests to enjoy skiing, hiking, and cycling, with winter sports readily available.

Couples frequently commend the hotel's prime location, having rated it 10.0 for two-person stays.

Spa facilities at this hotel

Indoor swimming pool Free!

Open all year
Pool with view
Heated pool
Pool/beach towels
Sun loungers or beach chairs

Wellness

Fitness/spa locker rooms
Fitness
Massage chair
Spa/wellness packages
Spa lounge/relaxation area
Steam room
Spa facilities
Body wrap
Body scrub
Body treatments
Pedicure
Manicure
Waxing services
Beauty Services
Sun loungers or beach chairs
Hammam
Hot tub/Jacuzzi
Massage Additional charge
Spa and wellness centre
Fitness centre
Sauna

Guest reviews· 9.4/10 (292)

The Grand Hotel Zermatterhof consistently receives exceptional praise from guests, who frequently describe their stays as "memorable" and "absolutely wonderful." A dominant theme across reviews is the outstanding service provided by the staff, often highlighted as a "wonderful team working together to make our stay even more enjoyable." This dedication to guest satisfaction is a key factor in guests considering their experience a "true 5-star hotel experience."

Guests particularly appreciate the hotel's luxurious amenities, including the indoor swimming pool and the comprehensive spa and wellness center, which contribute significantly to the relaxing atmosphere. The availability of special diet menus on request and the convenience of breakfast in the room are also noted as thoughtful touches that enhance the overall guest experience. The hotel also features a coffee house on-site for added convenience.

Overall, the Grand Hotel Zermatterhof is commended for delivering an "exceptionally good stay" that guests are unlikely to forget. The combination of top-tier service, excellent facilities, and attention to guest needs solidifies its reputation as a premier destination.

What guests rated

Cleanliness: 9.6
Staff: 9.6
Location: 9.9
Comfort: 9.7
Value for money: 8.8
Wi-Fi: 10.0
Breakfast: 10.0

Most popular facilities

Indoor swimming pool
Spa and wellness centre
Free WiFi
3 restaurants
Fitness centre
Non-smoking rooms
Skiing
Tea/coffee maker in all rooms
Bar
Exceptional breakfast