Opened in April 2017, Hakone Kowakien Tenyu welcomes guests with Japanese-style rooms, each featuring traditional tatami flooring. Accommodations offer either an open-air bath or a ceramic open-air hot spring bath crafted from Shigaraki pottery. Guests can enjoy scenic views of Tonomine, Myojogatake, and Mount Asama. Complimentary WiFi is available throughout the property.

Every room is equipped with air conditioning, a flat-screen TV, minibar, refrigerator, electric kettle, and a private bathroom. Free bath amenities and a hairdryer are provided for your comfort. Select rooms also include a seating area, perfect for unwinding. Wine and champagne are available from the property at an additional charge.

The 24-hour front desk offers complimentary luggage storage. Guests are invited to enjoy the shared lounge, on-site shops, gardens, and terrace. For relaxation, a spa lounge and sauna are also accessible. A convenient on-site drinks vending machine is available.

Dining options include an on-site bar and lounge, as well as a Japanese-style restaurant. Hakone Kowakien Tenyu serves a breakfast buffet, and for dinner, guests can savor a fusion of Japanese and Western-style cuisine.

The hotel is just a minute's walk from the Tenyu Bus Stop and a 12-minute walk from the Kowakien Bus Stop. A complimentary shuttle service is provided for guest convenience. Kowakudani station is a 16-minute bus ride away, while Hakone Kowakien Yunessun is a 5-minute walk from the property. The Hakone Open-Air Museum, featuring outdoor sculptures and an indoor exhibit dedicated to Pablo Picasso, is a 30-minute drive away. Lake Ashi can be reached within a 25-minute drive.

Guest reviews· 9.1/10 (2,349)

Hakone Kowakien Tenyu consistently receives high praise as an exceptional onsen hotel nestled in the hills, offering stunning views and a serene atmosphere ideal for relaxation. Guests frequently laud the hotel's gorgeous aesthetics, well-appointed facilities, and the overall quality of their stay, often expressing a desire to extend their visit. Both the location and the staff are highlighted as significant positives, contributing to a memorable experience.

While the hotel is celebrated for its amenities, including single-room air conditioning, accessible upper floors, and a spa and wellness center, some common threads emerge regarding the dining experience. Several guests found the hotel's food to be a highlight, others suggested exploring dining options elsewhere, or noted that the hotel's offerings were "a bit pricey." There were also isolated comments about "misses on timings," which could pertain to various aspects of service or facilities. The hotel thoughtfully caters to diverse needs with features like extra-long beds, Tatami flooring, and special diet menus available upon request, enhancing the comfort of all visitors.

What guests rated

Cleanliness: 9.5
Staff: 9.4
Location: 8.9
Comfort: 9.5
Value for money: 8.4
Wi-Fi: 9.1
Breakfast: 9.0

Most popular facilities

2 swimming pools
Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Spa and wellness centre
Facilities for disabled guests
Bar
Superb breakfast