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Hakone Retreat villa 1/f

250-0631 Kanagawa, Hakone, Sengokuhara 1286-116, Japan, Hakone

Hakone Retreat villa 1/f offers an elegant 5-star ryokan experience in Hakone with a hot spring bath, spa facilities, a garden, and a restaurant.

Hakone Retreat villa 1/f provides a 5-star ryokan experience, featuring a hot spring bath, spa facilities, and a tranquil garden. Guests can relax on the terrace and enjoy the open-air bath.

The villa includes a restaurant with Japanese and European cuisines, a family-friendly atmosphere, and a games room. Free WiFi is accessible throughout the villa.

Positioned in the hot spring area, the villa is a short walk from the Venetian Glass Museum and 1.6 km from the Hakone Lalique Museum. Hakone-Yumoto Station is 12 km away, and Fuji-Q Highland is 43 km from the property.

Couples have rated the location 9.1 for a two-person stay.

Guest reviews· 9.3/10 (651)

Guests consistently praise the Hakone Retreat villa, with many expressing a strong desire to return, calling their stays "fantastic" and "phenomenal." The exceptional staff are frequently highlighted as a key factor in guests' positive experiences, indicating a high level of service. The retreat is also lauded for offering an "amazing" and "memorable" experience, particularly its serene forest setting.

Reviewers feel the stay is "worth every penny and more," suggesting excellent value for money. Key amenities like the on-site spa and wellness center and coffee house contribute to the relaxing atmosphere. Guests also appreciate the availability of special diet menus upon request, catering to individual needs.

While overwhelmingly positive, some operational aspects are noted. The villa structure means upper floors are accessible by stairs only, which could be a consideration for some guests. Additionally, guest accommodations feature single-room air conditioning, rather than central climate control. The retreat's location provides convenient access to local attractions such as the Gotemba Premium Outlet and Hakone-Yumoto Station, further enhancing the guest experience.

What guests rated

Cleanliness
9.6
Staff
9.3
Location
9.1
Comfort
9.6
Value for money
8.5
Wi-Fi
9.7
Breakfast
9.9

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • Spa and wellness centre
  • 2 restaurants
  • 24-hour front desk
  • Room service
  • Tea/coffee maker in all rooms
  • Exceptional breakfast