Hilton Garden Inn Davos

Great hotel great place and great staff. The hotel is very clean and the staff are extremely helpful, friendly and nothing is too much trouble. We were upgraded and the room was excellent. Very spacious, clean and has excellent views of the mountains, town and ski slopes. The hotel is located in a quiet area around 15 minutes walk to Davos Platz and the Promenade with shops, bars and restaurants. It is also around 10 minutes walk to Schatzalp mountain. The food in the hotel was very good with an excellent varied buffet breakfast and a good dinner menu. All in all a great hotel. We would recommend it and would certainly use it again. The hotel was great and also dog friendly. The staff was very attentive and always with a smile on their faces. The room was spacious and clean. The food was so delicious. We had dinner in the hotel's restaurant and the prices were very fair for the quality of food. The breakfast buffet was one of the best if not the best I've ever had. We've spent an amazing weekend there and we're looking forward to being back. From the minute you walk in they welcome you very friendly and personal. My check-in was very friendly and professional. I felt very welcome. The room was very clean and had a great size. The bed was very comfortable. The staff was very attentive and the service was excellent. We've enjoyed the hospitality. Only minus we've experienced was that the wellness / spa was closed due to maintenance. This was not communicated upfront during the booking nor at check-in. This was a disappointment as we've booked this hotel for the wellness. The hotel room was very clean and spacious. The mountain view from the window was amazing. The staff was very friendly and helpful. The location is good but it's a bit of a walk to the gondola / train station. The main letdown was the food. We were looking forward to a nice dinner based on other reviews but the food was disappointing. The breakfast was ok but dinner was a disaster. Booked a king room for my birthday. We arrived and were told we had been upgraded. Room was nice but ended up being a twin room rather than a king room which was disappointing. We asked if we could change rooms but were told the hotel was full. Why upgrade us to a room that was not what we booked and pay for? The wellness area was closed as well which was one of the key reasons we booked. This was not told to us until we arrived. The staff were very helpful and friendly and the food at breakfast was good. We ate in the restaurant once for dinner but felt the choice was very limited. Overall we were disappointed. The check in was quick & smooth, and the welcome was very friendly and professional. The room was excellent: spacious, very clean, and had a fantastic view. All of the staff we interacted with, without exception, were extremely friendly and helpful, especially the front office staff, and the restaurant staff over dinner & breakfast. Dinner was excellent, with a good choice of dishes, and breakfast was a fantastic buffet with plenty of choices. All of the public areas of the hotel were very clean. We understand that the hotel is "dog friendly", but we don't necessarily appreciate dogs barking during breakfast, or being brought into the restaurant for dinner. We feel that the hotel could make this clearer: that dogs are allowed in the restaurant at all times. The biggest disappointment was that the spa/wellness centre was closed for maintenance during our stay. This was not communicated to us beforehand, so that we only found out about it when we checked in. A key reason for our booking this hotel was the availability of the spa, so that this was a big let down for us. We believe that this should have been communicated before booking, or at least before arrival, and believe that we should have been offered some alternative, or some compensation. Excellent breakfast and very friendly staff. Very disappointed that the spa wasn't available even though online it said it was open. Very professional staff and good hotel. The spa was closed, which is a pity. Absolutely loved our stay here, staff were so friendly from day one and went above and beyond for us, rooms were clean and had gorgeous views, food was delicious at both breakfast and dinner, location was also great, definitely will be returning again. Couldn't recommend this place enough!