Guests of Hyatt Regency Hakone Resort and Spa in Gora can enjoy spacious rooms with marble baths, 24-hour front desk service, and balconies that offer views of Hakone’s natural surroundings. The resort features the area’s largest spa and two indoor hot-spring baths. Free WiFi is available throughout the property.

Each room at Hyatt Regency Hakone Resort and Spa is illuminated by mood lighting and features panoramic windows, a minibar, a window-side seating area, and a coffee maker. All rooms come with a terrace or a balcony. Guests can enjoy blu-ray or satellite channels on the 40-inch flat-screen TV, along with complimentary mineral water and a morning newspaper.

The hotel is a 45-minute drive from JR Odawara Train Station. Complimentary shuttle services are available from the station at 12:15, 13:15, and 14:15. Shuttles departing from the hotel leave at 11:30, 12:15, and 13:15, and advance reservations are required. Shuttles to and from Gora Station operate from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away. The Hyatt provides free parking.

Guests can find relaxation at Spa Izumi & Onsen Hakone, offering reflexology, massage, or facial treatments. Other amenities include a library and a terrace for enjoying the sunshine.

The Dining Room is open for all meals, serving Western cuisine from an open kitchen, and features a terrace with mountain views. Sushi is available in the evenings, and dinner reservations are required. A la carte lunch items and snacks can be enjoyed at the cosy Living Room.

This location is particularly favored by couples.

Spa facilities at this hotel

Wellness

Fitness/spa locker rooms
Spa/wellness packages
Spa lounge/relaxation area
Spa facilities
Public Bath
Hot spring bath
Massage Additional charge
Spa and wellness centre Additional charge

Guest reviews· 8.3/10 (497)

The Hyatt Regency Hakone Resort and Spa consistently earns high praise for its luxurious and relaxing atmosphere, with many guests wishing for extended stays. Its beautiful location is frequently highlighted, contributing to a serene experience that appeals to both couples and families. The resort's food offerings, particularly for Western families, are noted as fabulous, and its convenient proximity to transport for the Hakone loop is a significant plus for exploring the area.

Guests appreciate the resort's accessibility features, with the entire unit located on the ground floor and upper floors accessible by elevator, making it wheelchair friendly. The inclusion of special diet menus on request and breakfast in the room adds to the personalized service. The on-site spa and wellness center is another key attraction, reinforcing the resort's identity as a tranquil retreat.

While the reviews are overwhelmingly positive, specific guest needs such as wake-up service/alarm clocks and pay-per-view channels were mentioned as amenities. The availability of tatami flooring in some units and inner courtyard views further enhances the traditional and aesthetic appeal. Overall, the Hyatt Regency Hakone Resort and Spa is celebrated as a beautiful and family-friendly destination offering both luxury and convenience.

What guests rated

Cleanliness: 9.1
Staff: 8.9
Location: 8.0
Comfort: 9.2
Value for money: 7.4
Wi-Fi: 7.9
Breakfast: 9.5

Most popular facilities

Non-smoking rooms
Free parking
Hot spring bath
Free WiFi
Spa and wellness centre
Facilities for disabled guests
Restaurant
24-hour front desk
Bar
Exceptional breakfast