Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Grand Arena Bansko offers ski-in/ski-out access, luxurious Alpine-style rooms, diverse dining, a comprehensive spa, and family-friendly amenities.
Experience exceptional service at Kempinski Hotel Grand Arena Bansko, the premier ski-in and ski-out destination in the heart of Bansko. Situated directly across from the Gondola lift station, this five-star luxury hotel provides convenient access to the slopes.
The hotel features 157 elegantly appointed Alpine-style rooms, including 25 suites and an exclusive Presidential Suite. Guests can also enjoy the fully renovated Kempinski The Spa, four versatile conference rooms, and multiple dining venues that boast stunning views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
Dining options include The Gallery restaurant, which presents themed buffets during winter and BBQ on its sunlit terrace in summer. For a romantic and cozy ambiance, Come Prima Restaurant invites guests to explore Mediterranean cuisine with live cooking demonstrations by the hotel's international culinary team, led by Executive Chef Nikola Todorov. In winter, The Sushi Bar and Teppanyaki Grill provide an exquisite meal and show performed by expert Teppanyaki chefs.
During the summer months, La Veranda Bar & Lounge offers breathtaking mountain views, a unique menu, superb summer cocktails, and a poolside sushi corner. Winter evenings come alive at the Piano bar Sing Sing, where amazing live performances create a spirited atmosphere. The Lobby Bar is perfect for a morning coffee, a light lunch, or a relaxing cocktail by the cozy fireplace on cold winter nights.
Guests benefit from complimentary access to a 24-hour gym and the thermal area of the Spa. This includes a Finnish sauna, herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, a kids' outdoor swimming pool, indoor and outdoor hot tubs, and a unique snow room.
Families will appreciate the supervised Kids Club, offering complimentary childcare for hotel guests with children aged 3 to 12 years old. A daily program of amusing activities and games ensures a delightful stay for younger guests.
The hotel is able to arrange airport pick-up and drop-off services from both Sofia and Thessaloniki International Airports, adding to guest convenience.
Spa facilities at this hotel
Pool 1 - indoor
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs
Pool 2 - outdoor
- Open all year
- Pool with view
- Heated pool
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
Pool 3 - outdoor (kids)
- Seasonal
- Suitable for kids
- Plunge pool
- Pool/beach towels
Pool 4 - outdoor
- Seasonal
- Adults only
- Pool with view
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
Wellness
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Massage Additional charge
- Spa and wellness centre
- Solarium Additional charge
- Fitness centre
- Sauna
Guest reviews· 9.2/10 (1,064)
Guests consistently laud the Kempinski Hotel Grand Arena Bansko for its exceptional ski-in/ski-out location, making it an ideal choice for winter sports enthusiasts. Many reviews express that the hotel exceeded their expectations, highlighting a generally pleasant and relaxing atmosphere throughout their stay. The friendly staff also received positive mentions, contributing to the welcoming environment.
The hotel's wellness facilities are a significant draw, with the spa and wellness centre being a frequent point of praise. Families particularly appreciate the outdoor "Pool 3," catering to children. The dining experience is also well-regarded, with the availability of special diet menus on request indicating a thoughtful approach to guest needs, and the option for breakfast in the room adds a touch of convenience and indulgence.
What guests rated
- Cleanliness
- 9.4
- Staff
- 9.3
- Location
- 9.8
- Comfort
- 9.4
- Value for money
- 8.7
- Wi-Fi
- 9.5
- Breakfast
- 8.8
Most popular facilities
- 4 swimming pools
- Spa and wellness centre
- Private parking
- Free WiFi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
- Fabulous breakfast