Mandarin Oriental Pudong, Shanghai welcomes guests with an indoor pool, a spa, and five distinct dining venues. The hotel is conveniently located, just a 10-minute walk from the iconic Oriental Pearl TV Tower and Lujiazui Subway Station (Line 2).

Exploring the city is easy from this location, with The Bund a 20-minute drive away. Both Hongqiao Railway Station and Hongqiao International Airport are accessible within an hour's drive.

Each soundproofed room is designed for comfort, featuring air conditioning, carpeted flooring, and an iPod dock. Guests can enjoy entertainment on a flat-screen TV with cable and satellite channels, and amenities such as a sofa, minibar, fridge, coffee machine, and electric kettle are provided. Private bathrooms offer both a bathtub and shower, complemented by bathrobes and slippers.

For relaxation, guests can indulge in a soothing massage at the spa or maintain their routine at the fitness centre. The hotel offers a 24-hour front desk and a tour desk, providing services such as car hire, ticketing, currency exchange, and luggage storage. Additionally, a cash machine, business centre, and laundry service are available for guest convenience.

The hotel's location is particularly appreciated by couples, who have rated it 9.1 for a two-person stay.

Spa facilities at this hotel

Indoor swimming pool Free!

Opening times
Open all year
All ages welcome
Sun loungers or beach chairs

Wellness

Personal trainer
Spa facilities
Sun loungers or beach chairs
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre
Sauna Additional charge

Guest reviews· 9.3/10 (861)

The Mandarin Oriental Pudong, Shanghai consistently receives high praise from guests, with many declaring it the "best hotel in Shanghai." A recurring theme is the "fantastic" and "wonderful staff" who provide exceptional service, leading to many vows of return visits. Guests particularly appreciate the "amazing" atmosphere, which often evokes a "feeling of being at home."

Positive mentions frequently highlight the hotel's luxurious amenities, including the executive lounge access and the availability of river view rooms, which guests evidently enjoy. The presence of an indoor swimming pool and a spa and wellness center also contributes to the positive guest experience, indicating a strong offering for relaxation and leisure.

While the reviews are overwhelmingly positive, specific constructive feedback is not detailed within the provided snippets. However, the available amenities like special diet menus and interconnected rooms suggest the hotel is responsive to varied guest needs. The consistent praise for service and overall experience solidifies its reputation as a top choice for travelers in Shanghai.

What guests rated

Cleanliness: 9.6
Staff: 9.5
Location: 9.1
Comfort: 9.7
Value for money: 9.1
Wi-Fi: 8.4
Breakfast: 8.9

Most popular facilities

Indoor swimming pool
Free WiFi
Fitness centre
Non-smoking rooms
Free parking
Spa and wellness centre
4 restaurants
Room service
Bar
Fabulous breakfast