Experience world-class service at Moon Palace Jamaica - All Inclusive, a beautiful beachfront property in Ocho Rios. The hotel offers a refreshing spa and a swimming pool featuring a wave machine and water slides for all ages. Guests can also enjoy the on-site dolphinarium, providing the unique opportunity to swim with dolphins for an additional fee. Each stylish and modern room is equipped with a liquor dispenser stocked with international brands.

Rooms at Moon Palace Jamaica offer full or partial sea views, satellite TV, air conditioning, a minibar, and a coffee machine. A complimentary bottle of red wine is provided upon arrival, and free WiFi is available throughout your stay. Private bathrooms include a shower and plush bathrobes.

At Moon Palace Jamaica - All Inclusive Grande, indulge in all-inclusive meals at the various restaurants, along with complimentary snacks available 24 hours a day. The property also features a tennis court, a fitness centre, and water sports facilities for active guests.

The surrounding area offers a wide range of popular activities, including cycling, fishing, and snorkelling. The hotel provides free parking. Montego Bay Airport is conveniently located 100 km away. Couples especially appreciate the location, rating it 8.7 for a two-person trip.

Spa facilities at this hotel

Pool 1 - outdoor Free!

Opening times
Open all year
Pool/beach towels
Pool bar
Sun loungers or beach chairs
Sun umbrellas

Pool 2 - outdoor Free!

Open all year
All ages welcome
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas

Pool 3 - outdoor Free!

Open all year
All ages welcome
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas

Pool 4 - outdoor (kids) Free!

Open all year
Suitable for kids
Shallow end
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas

Wellness

Kids' pool
Fitness/spa locker rooms
Full body massage
Hand massage
Head massage
Couples massage
Foot massage
Neck massage
Back massage
Spa/wellness packages
Spa lounge/relaxation area
Spa facilities
Body wrap
Body scrub
Body treatments
Pedicure
Manicure
Make up services
Waxing services
Facial treatments
Beauty Services
Sun umbrellas
Sun loungers or beach chairs
Public Bath
Open-air bath
Hot tub/Jacuzzi
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre
Sauna Additional charge

Guest reviews· 7.9/10 (896)

Moon Palace Jamaica frequently earns high praise from guests, with many describing their stays as "wonderful" and "terrific." A recurring theme in feedback is the exceptional friendliness and attentiveness of the staff, who are consistently lauded for making guests feel comfortable and well taken care of. Numerous visitors express a strong desire to return, often recommending the resort to other families and friends due to the enjoyable experience and great facilities.

While the overall sentiment is overwhelmingly positive, a few minor areas for improvement have been noted. One guest highlighted an "aggressive sales experience" that detracted from an otherwise pleasant family stay. Another common constructive criticism points to the temperature of the food, with a guest suggesting improvements are needed in this area. Despite these minor issues, the resort's ability to offer amenities like a spa, various dining options, and family-friendly pools contribute to a highly positive guest experience, making many eager for a longer visit next time.

What guests rated

Cleanliness: 8.5
Staff: 8.5
Location: 8.7
Comfort: 8.5
Value for money: 7.7
Wi-Fi: 7.6
Breakfast: 7.8

Most popular facilities

4 swimming pools
Free WiFi
Beachfront
Free parking
Airport shuttle
Family rooms
Tea/coffee maker in all rooms
Bar
Private beach area
Good breakfast