Río Serrano Hotel + Spa
Hotel Río Serrano + Spa, nestled near Torres del Paine National Park, offers comfortable stays, delicious dining, and a range of activities for an unforgettable Patagonian escape.
Nestled in Torres del Paine, Hotel Río Serrano + Spa offers both Bed & Breakfast and Full-board options. The hotel features an on-site restaurant and a serene garden, both providing captivating views of the Paine Massif.
Guests can start their day with a daily buffet breakfast. For those enjoying the Full-Board program, complimentary breakfast, lunch, and dinner are included.
The restaurant invites guests to savor regional specialties, complemented by a selection of wines from the hotel's cellar. For refreshing drinks and cocktails, De Agostini Restobar provides a welcoming atmosphere.
A variety of activities are available, including boat trips, hiking, and horseback riding. Guests can also choose from several excursions to explore the surrounding areas, available for an additional fee.
Hotel Río Serrano is conveniently located 83 km from Puerto Natales and 325 km from Ibañez del Campo Airport in Punta Arenas. It is situated just 4 km from one of the entrances to Torres del Paine National Park.
Shuttle services can be arranged for an extra fee. The hotel provides complimentary parking and wireless internet access for guests' convenience.
Couples particularly appreciate the hotel's location, having rated it 9.7 for a two-person trip.
Spa facilities at this hotel
Wellness
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Public Bath
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Guest reviews· 9.4/10 (1,178)
Río Serrano Hotel + Spa consistently earns high praise for its breathtaking location, with many guests describing the sunrise and sunset views of the Torres del Paine massif as "life-changing." The hotel's staff receives frequent commendation for their excellent service, contributing to an "amazing" overall experience. Guests also highlight the "exceptional food" served throughout the day as a significant positive, complementing the hotel's stunning setting.
The hotel offers a wide range of facilities that enhance the guest experience, including an indoor swimming pool and a spa and wellness center. The accessibility features, such as entire units being wheelchair accessible, upper floors accessible by elevator, and facilities for disabled guests, are also noted. Furthermore, the availability of special diet menus on request demonstrates a commitment to catering to diverse guest needs.
While the overwhelming sentiment is positive, a few reviews indicate that there are "a few things to be improved," suggesting some minor areas for refinement, although specific details are not provided in these snippets. The mention of "pay-per-view channels" could be a point of friction for some guests, depending on pricing. However, these minor points are generally overshadowed by the strong positive feedback regarding the views, service, food, and amenities, leading to a highly recommended stay for many.
What guests rated
- Cleanliness
- 9.6
- Staff
- 9.5
- Location
- 9.7
- Comfort
- 9.7
- Value for money
- 8.5
- Wi-Fi
- 9.3
- Breakfast
- 9.0
Most popular facilities
- Indoor swimming pool
- Free parking
- Free WiFi
- Airport shuttle
- 2 restaurants
- Non-smoking rooms
- Spa and wellness centre
- Facilities for disabled guests
- Fitness centre
- Superb breakfast