Surrounded by beautifully landscaped gardens, Shangri-La Jakarta offers a luxurious retreat with an outdoor pool, a relaxing spa, and award-winning dining options. Guests can enjoy complimentary WiFi throughout the property and free parking.

Each elegant and stylish room is air-conditioned and features city views. Rooms are fitted with soft carpeted flooring, a cable/satellite TV, and a minibar. The private marble bathrooms include a bathtub/shower combination and complimentary toiletries.

Explore a variety of culinary experiences with Western and Asian cuisines served at the hotel's diverse restaurants. Nishimura specializes in Japanese dishes, while JIA offers delightful Chinese fare. Unwind with a drink at one of the hotel's three inviting lounges and bars.

The hotel's spa provides a selection of relaxing treatments, alongside a sauna and a hot tub for ultimate rejuvenation. Guests can also maintain their fitness routine at the fitness center or enjoy a game of tennis. For added convenience, Shangri-La offers 24-hour room service and reception.

Shangri-La Jakarta is conveniently located 2 km from Jakarta's National Monument and 22 km from Soekarno Hatta Airport. Couples particularly appreciate the hotel's location, rating it 8.9 for a two-person stay.

Spa facilities at this hotel

Pool 1 - outdoor Free!

Open all year
All ages welcome
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas

Pool 2 - outdoor (kids) Free!

Open all year
Suitable for kids
Pool/beach towels
Pool bar
Sun loungers or beach chairs
Sun umbrellas

Wellness

Kids' pool
Fitness/spa locker rooms
Personal trainer
Fitness classes
Yoga classes
Fitness
Full body massage
Spa/wellness packages
Spa lounge/relaxation area
Steam room
Spa facilities
Body wrap
Body scrub
Body treatments
Pedicure
Manicure
Hair treatments
Facial treatments
Beauty Services
Sun umbrellas
Sun loungers or beach chairs
Hot tub/Jacuzzi
Massage
Spa and wellness centre Additional charge
Fitness centre
Sauna

Guest reviews· 9.2/10 (681)

Shangri-La Jakarta consistently receives high marks from guests, frequently being labeled as one of the best hotels in the city. A recurring highlight is the exceptional buffet breakfast, often described as "the best in Jakarta," with the option for special diet menus and in-room breakfast service further enhancing the culinary experience.

Guests often praise the hotel for its "top levels of comfort and care" at a "very reasonable price," particularly noting the nice rooms and family-friendly atmosphere, aided by amenities like the outdoor kids' pool. The spa and wellness center provides additional opportunities for relaxation.

While the overall experience is positive, two minor points of feedback emerge. One guest found "the rest disappointing" despite a nice room, suggesting potential inconsistencies in services outside of accommodation. A common practical consideration for families is the need to "plan extra time for traffic" when traveling to and from the hotel, a factor inherent to Jakarta's urban environment. The hotel does offer free on-site parking and a coffee house.

What guests rated

Cleanliness: 9.5
Staff: 9.6
Location: 9.0
Comfort: 9.6
Value for money: 8.8
Wi-Fi: 9.2
Breakfast: 8.8

Most popular facilities

2 swimming pools
Free WiFi
Airport shuttle
Fitness centre
Spa and wellness centre
Non-smoking rooms
Free parking
Tea/coffee maker in all rooms
Bar
Fabulous breakfast