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SO/ Auckland

67 Customs Street East, 1010 Auckland, New Zealand, Auckland

SO/ Auckland is a luxurious urban hotel in the heart of downtown Britomart, offering avant-garde design, exceptional dining, a vibrant wellness center, and stunning city and harbor views.

Situated in the downtown Britomart district, SO/ Auckland offers a luxurious urban escape. Its avant-garde design reflects the spirit of the destination, providing a vibrant experience for both travelers and locals.

Accommodations at SO/ Auckland are inspired by New Zealand's Volcanic Elements – Liquid, Vapour, and Solid. Each room and suite features modern amenities and advanced technologies. Selected suites provide harbor views, private balconies, and separate lounge areas.

Harbour Society presents Asian-inspired dishes with views of the Waitemata Harbour and Auckland skyline. Javalab Café combines French patisserie with artisan coffee, while the MIXO lobby bar and HI-SO rooftop bar offer cocktails and live music.

The hotel features a vibrant wellness center dedicated to relaxation and rebalancing. Guests can also enjoy the indoor heated pool and fitness center. For business needs, five meeting rooms are available. The hotel operates a 24-hour front desk.

SO/ Auckland offers city and ocean views, located within 400 meters of Sky Tower and 500 meters from the ferry terminal. Rooms include a mini-bar, Nespresso coffee machine, free WiFi, and a flat-screen TV with satellite channels. Private bathrooms are equipped with a bath.

Britomart Train Station is just 200 meters from the hotel, and Auckland Airport is 20 km away.

Spa facilities at this hotel

Indoor swimming pool Free!

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Guest reviews· 8.7/10 (937)

SO/ Auckland consistently receives high praise for its luxurious accommodations and central, convenient location. Guests frequently laud the hotel for providing a flawless experience, emphasizing the comfort and overall quality of their stay. Many describe the hotel as "beautiful" and highlight exceptionally good sleep, with one guest even calling it the best sleep of their life.

The hotel's amenities are a significant draw, including access to an executive lounge, an indoor swimming pool, and a spa and wellness center, which contribute to the high-end experience. The availability of streaming services, special diet menus, and breakfast in the room further enhance guest satisfaction.

While the location is widely appreciated for its centrality, a recurring concern is the presence of noise. Some guests reported that road noise and restaurant noise specifically impacted their sleep, slightly detracting from an otherwise perfect experience. Despite this, the overwhelming sentiment remains highly positive, with the hotel offering a top-tier luxury stay in Auckland.

What guests rated

Cleanliness
9.3
Staff
9.2
Location
9.4
Comfort
9.4
Value for money
8.4
Wi-Fi
8.9
Breakfast
8.8

Most popular facilities

  • Indoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • 24-hour front desk
  • Bar
  • Fabulous breakfast