Swiss-Belhotel Harbour Bay provides direct access to the Swiss-Belhotel Mall on the first floor. It features luxurious rooms that offer city or pool views and complimentary WiFi. Guests can enjoy an outdoor swimming pool and two distinct dining options.

The hotel is conveniently located a 30-minute drive from Hang Nadim International Airport and Batam Harbour Bay, where a 35-minute ferry ride connects to Singapore.

Each carpeted and air-conditioned room is appointed with large windows, a flat-screen TV, a safe, a minibar, and an electric kettle. The private bathrooms include a shower, hairdryer, and complimentary toiletries for your comfort.

A 24-hour reception is available to assist guests. The hotel also features a fitness centre. For added convenience, airport shuttle and laundry services are offered at an additional cost.

Dining at Swiss-Belhotel Harbour Bay includes the Swiss Café, serving Indonesian, Asian, and a variety of international dishes. A Chinese Restaurant provides another culinary choice. The hotel also offers a spa for relaxation and rejuvenation.

Spa facilities at this hotel

Outdoor swimming pool Free!

Pool/beach towels
Sun loungers or beach chairs

Wellness

Fitness/spa locker rooms
Fitness
Spa/wellness packages
Spa facilities
Sun umbrellas
Sun loungers or beach chairs
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre
Sauna

Guest reviews· 8.5/10 (418)

Guests consistently praise Swiss-Belhotel Harbour Bay as an excellent choice in Batam, with many enthusiastically recommending it to friends and family and expressing a desire to return. A recurring positive theme is the hotel's comfortable accommodations, including the beds, and its overall cleanliness. The convenient location is also frequently highlighted, offering easy access to various attractions.

The hotel's staff receives significant commendation for being very helpful, contributing to many guests experiencing a pleasant and memorable stay. Furthermore, the breakfast offerings are noted as a positive aspect of the guest experience. The presence of an outdoor swimming pool and a spa and wellness center adds to the hotel's appeal, contributing to its value for money.

While the reviews are overwhelmingly positive, some guests suggest there are minor areas for improvement, implying that addressing these could elevate the experience from good to excellent. However, these "minor gripes" are not specified, suggesting they do not detract significantly from the overall positive impression.

What guests rated

Cleanliness: 8.9
Staff: 9.4
Location: 9.3
Comfort: 9.0
Value for money: 8.8
Wi-Fi: 8.1
Breakfast: 7.1

Most popular facilities

Outdoor swimming pool
Free WiFi
Airport shuttle
Spa and wellness centre
Non-smoking rooms
Free parking
Room service
Tea/coffee maker in all rooms
Bar
Good breakfast