Discover world-class service and 5-star luxury at The Chester Grosvenor. Each room is uniquely decorated and features plush bathrobes for your comfort. Guests can unwind in the spa's Thermal Suite, which includes a herb sauna and steam room.

Every luxurious room is designed with an individual colour scheme and features large, comfortable beds. Enjoy the provided bathrobes, slippers, and luxury toiletries in the bathroom. All rooms also offer complimentary WiFi access.

Dining options include The Arkle restaurant, awarded 4 AA Rosettes, offering a sophisticated tasting menu. For a more relaxed atmosphere, La Brasserie provides informal cuisine and coffees in a Parisian-inspired setting. Start your day with a continental breakfast; a full English breakfast is also available for an additional charge.

The Spa at The Chester Grosvenor boasts five luxurious treatment rooms, providing a diverse selection of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths.

Centrally located in Chester, the hotel is less than a 5-minute walk from both Chester Cathedral and Grosvenor Park. Situated on one of Chester’s historic shopping streets, the hotel is also adjacent to the Grosvenor Shopping Centre.

Please note that The Spa and Thermal Suite are open from Thursday to Monday. An additional charge applies for guests using the Thermal Suite, unless spa treatments have been booked.

Spa facilities at this hotel

Wellness

Full body massage
Hand massage
Head massage
Foot massage
Neck massage
Back massage
Massage Additional charge
Spa and wellness centre Additional charge

Guest reviews· 8.8/10 (5,365)

The Chester Grosvenor consistently earns high praise from guests for its exceptional hospitality and service, described as "good old fashioned" and embodying "pure comfort from start to end." Many reviewers highlight the hotel's "lovely staff" as a significant contributor to their positive experience. The establishment is frequently lauded as the "best in Chester," making it a popular choice for those seeking a romantic getaway or a luxurious treat.

Guests appreciate the overall quality of their stay within the charming city. While the hotel offers amenities such as a spa and wellness center, facilities for disabled guests, and a coffee house, the primary positive feedback revolves around the outstanding service and comfortable atmosphere. The reviews also subtly hint at upcoming improvements, with one guest expressing hope for the success of "planned repairs and refurb."

Given the overwhelmingly positive sentiment, there are no common concerns explicitly mentioned in these reviews. The focus remains firmly on the hotel's traditional charm, high service standards, and continued reputation as a premier destination in Chester, with the upcoming renovations perhaps indicating a commitment to maintaining its esteemed status.

What guests rated

Cleanliness: 9.2
Staff: 9.3
Location: 9.7
Comfort: 9.2
Value for money: 8.2
Wi-Fi: 8.9
Breakfast: 8.2

Most popular facilities

Parking on site
Spa and wellness centre
Free WiFi
2 restaurants
Facilities for disabled guests
Non-smoking rooms
Room service
24-hour front desk
Bar
Very good breakfast