Opened in 1878, The Fujiya Hotel welcomes guests with its Meiji Era architecture nestled within the natural beauty of Hakone. Located just 500 meters from Miyanoshita Station, this hotel provides a relaxing retreat with indoor and outdoor pools, a spa, and unique dining options such as the restaurant housed in the converted Imperial Villa, Kikka-so Inn. Each room features a bathtub with natural hot-spring water for an added touch of comfort.

The hotel’s accommodations are spread across five distinct buildings, constructed between 1891 and 1960, each offering a variety of styles and decor. All rooms are non-smoking and include air conditioning and a private bathroom.

The Gora area and Hakone-Yumoto Train Station are a 15-minute drive from the hotel. Hakone-Jinja Shrine and Owakudani Valley are approximately 10 km away. For guest convenience, the hotel offers a complimentary shuttle service from the nearby Miyanoshita Train Station; guests can call upon arrival to arrange pick-up.

Along with public hot-spring baths, guests can explore the hotel’s garden and greenhouse, or browse the on-site shops and museum. Massage services are also available. The indoor pool at the hotel is fed by natural hot-spring water.

Dining choices include the Main Dining Room "The Fujiya," which presents French cuisine in an elegant setting. Restaurant Cascade offers Western dishes, while Kikka-so specializes in traditional Japanese kaiseki dinners. A bar, lounge, and bakery are also available for guests to enjoy.

The hotel's location is particularly appreciated by couples, who have rated it 9.1 for a two-person trip.

Guest reviews· 9.2/10 (2,099)

The Fujiya Hotel consistently receives praise for its beautiful, old-world charm, with many guests referring to it as the "Grand Dame of Hakone." The hotel's fantastic onsen is a significant highlight, often cited as a reason to treat oneself to a stay. Reviewers frequently describe their experiences as embodying "perfection and excellence combined."

While the hotel's classic aesthetic is a major draw, some guests have noted that the service can feel a bit rushed at times. Essential amenities like single-room air conditioning and elevator access to upper floors are available, enhancing guest comfort. The hotel also offers a spa and wellness center and a coffee house on-site. The convenient location near Hakone-Yumoto Station and the Gotemba Premium Outlet is also a plus for visitors.

Minor points mentioned include the presence of carbon monoxide detectors and the availability of wake-up services. However, the lack of streaming services like Netflix in the rooms was also noted by some, indicating a traditional approach to in-room entertainment. Despite minor critiques, the overwhelming sentiment leans towards a highly positive and worthwhile experience.

What guests rated

Cleanliness: 9.6
Staff: 9.3
Location: 9.2
Comfort: 9.6
Value for money: 8.4
Wi-Fi: 9.1
Breakfast: 7.5

Most popular facilities

2 swimming pools
Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Spa and wellness centre
Tea/coffee maker in all rooms
Bar
Good breakfast