Perched on the 28th to 36th floors of Sendai's tallest building, The Westin Sendai provides luxurious accommodations, conveniently located just a 10-minute walk from JR Sendai Station. Guests can maintain their fitness routine in the complimentary gym or enjoy rejuvenating massages at the hotel's salon. The hotel also features two restaurants and a bar, with Wi-Fi available for an additional charge.

Each room is appointed with elegant furnishings and expansive floor-to-ceiling windows, offering modern amenities such as a satellite LCD TV, a refrigerator, an electric kettle, and a minibar. The spacious en suite bathroom includes a bathtub, a separate shower, and complimentary toiletries.

The 24-hour front desk at The Westin Sendai can assist with luggage storage and laundry services. For a tranquil experience, The Flow Spa provides a selection of treatments, a sauna, and a relaxation lounge. A gift shop is also on-site for souvenir purchases.

Dining options include the stylish Restaurant Symphony, which presents refined Western cuisine, and Ichimuan restaurant on the top floor, serving traditional Japanese dishes. The Horizon Lounge & Bar is an ideal spot for afternoon tea, light meals, and evening drinks.

The Westin Sendai is a 10-minute drive from Rakuten Kobo Stadium Miyagi and a 20-minute drive from Aoba Castle Park. Sendai Airport is approximately a 50-minute drive from the property.

Spa facilities at this hotel

Wellness

Fitness
Full body massage
Foot bath
Spa lounge/relaxation area
Spa facilities
Hair styling
Hair colouring
Hair cut
Pedicure
Manicure
Hair treatments
Beauty Services
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre

Guest reviews· 8.9/10 (590)

The Westin Sendai consistently earns high praise from guests, with many hailing it as the best hotel in the area. Reviewers frequently laud the spacious rooms and their remarkable views of Sendai, contributing to a sense of "sleeping in the clouds" and superior comfort. The hotel is also commended for its cleanliness, lack of odors, and overall quiet atmosphere, ensuring a relaxing stay.

Guests regularly highlight the excellent service and general comfort provided, leading to strong recommendations. The availability of amenities such as coffee house on site, executive lounge access, and a spa and wellness center are well-received features that enhance the guest experience.

While the overall sentiment is overwhelmingly positive, some minor points of constructive feedback or additional information were noted. These include mentions of a carbon monoxide detector, options for wake-up service/alarm clocks, the potential for extra fees for towels/sheets, and pay-per-view channels. Features like upper floors being accessible by elevator, single-room air conditioning, interconnected room options, and breakfast in the room are also available and contribute to the hotel's comprehensive offerings.

What guests rated

Cleanliness: 9.4
Staff: 9.3
Location: 9.1
Comfort: 9.4
Value for money: 8.2
Wi-Fi: 8.7
Breakfast: 7.9

Most popular facilities

Non-smoking rooms
Private parking
Free WiFi
Spa and wellness centre
Fitness centre
3 restaurants
24-hour front desk
Tea/coffee maker in all rooms
Bar
Good breakfast