The Westin Surabaya
The Westin Surabaya offers a 5-star experience with spa facilities, a fitness center, and a variety of dining options, all within easy reach of Surabaya's attractions.
Enjoy a 5-star experience at The Westin Surabaya. This inviting hotel features spa facilities, a fitness center, and a refreshing year-round outdoor swimming pool. Guests can relax on the sun terrace or enjoy a meal at the on-site restaurant and bar. Complimentary WiFi is available throughout the property.
Each air-conditioned room provides a private bathroom with bathrobes, a flat-screen TV, and a work desk. Guests can enjoy views of the pool or city, and some rooms offer executive lounge access.
The modern restaurant presents a diverse menu, including Chinese, American, Japanese, Thai, Vietnamese, local, Asian, and international cuisines. Start your day with breakfast that includes local specialties, fresh pastries, and a selection of beverages.
Conveniently located 21 km from Juanda International Airport, The Westin Surabaya is also close to Pasar Turi Train Station and the House of Sampoerna. Guests appreciate the nearby shopping opportunities, dedicated staff, and comfortable accommodations. Its location is particularly well-regarded by couples.
Spa facilities at this hotel
Pool 1 - outdoor Free!
- Opening times
- Open all year
- Adults only
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Pool 2 - outdoor Free!
- Opening times
- Open all year
- Adults only
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Pool 3 - outdoor (kids) Free!
- Opening times
- Open all year
- Suitable for kids
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Wellness
- Kids' pool
- Personal trainer
- Yoga classes
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Spa facilities
- Sun loungers or beach chairs
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
Guest reviews· 9.4/10 (150)
The Westin Surabaya consistently receives high praise from guests, many of whom declare it the "best of Surabaya" and express their strong intent to return. The hotel's overall excellence is highlighted by comments like "Above and beyond in every way!" suggesting a superior guest experience.
Travelers particularly appreciate the hotel's amenities, including the convenient free on-site parking and the appealing outdoor kids' pool. The spa and wellness center is another key feature drawing positive attention, indicating a focus on relaxation and guest well-being. Furthermore, the availability of special diet menus on request and breakfast in the room are valued services that enhance the guest stay.
The sentiment clearly indicates a highly satisfactory experience for most visitors, making it a top choice for those visiting Surabaya.
What guests rated
- Cleanliness
- 9.6
- Staff
- 9.6
- Location
- 9.5
- Comfort
- 9.5
- Value for money
- 9.1
- Wi-Fi
- 9.3
- Breakfast
- 8.5
Most popular facilities
- 3 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Very good breakfast