Discover a comfortable 4-star ryokan experience at Tokinoniwa in Kusatsu. Guests can enjoy air-conditioned rooms, each thoughtfully appointed with a private bathroom, traditional tatami floors, a minibar, a TV, and complimentary WiFi.

Unwind and rejuvenate with a variety of relaxing facilities, including a hot spring bath, a refreshing sauna, and an open-air bath. For an enhanced experience, a spa and steam room are available, and a terrace offers a pleasant spot to relax. The on-site restaurant invites you to savor Japanese cuisine for dinner, alongside an Asian breakfast to start your day.

Conveniently located for exploring the area, Tokinoniwa is 15 km from Mt. Kusatsu Shirane and 48 km from Jigokudani Monkey Park. Matsumoto Airport is 107 km away. Guests arriving by car will appreciate the complimentary on-site private parking.

Tokinoniwa is highly regarded for its attentive staff, comfortable bathrooms, and delicious dinner, ensuring a memorable stay for every visitor.

Spa facilities at this hotel

Wellness

Massage chair
Spa/wellness packages
Steam room
Spa facilities
Body scrub
Body treatments
Facial treatments
Beauty Services
Public Bath
Open-air bath
Hot spring bath
Spa and wellness centre Additional charge
Sauna

Guest reviews· 8.9/10 (392)

Tokinoniwa consistently receives high praise from guests for its relaxing atmosphere and exceptional service. A recurring highlight is the food, with many reviewers specifically commending the incredible set menu dinners. The staff are frequently described as amazing, friendly, and helpful, with one guest noting a thoughtful arrangement of a birthday cake and flowers.

The hotel's hot springs are a significant draw, contributing to the overall sense of relaxation and enjoyment reported by visitors. Cleanliness is another frequently mentioned positive aspect, adding to the welcoming environment. Guests also appreciate the accessible upper floors via elevator and the comfort of single-room air conditioning.

While the reviews are overwhelmingly positive, specific constructive feedback is not directly provided in this set of comments. Instead, the focus remains on the hotel's strong points, including its spa and wellness center, and its prime location within the "great town" of Kusatsu, offering "amazing" views. The traditional tatami flooring is also noted as a feature.

What guests rated

Cleanliness: 9.2
Staff: 9.3
Location: 8.3
Comfort: 9.3
Value for money: 8.4
Wi-Fi: 8.0
Breakfast: 8.5

Most popular facilities

Free parking
Non-smoking rooms
Free WiFi
Hot spring bath
24-hour front desk
Spa and wellness centre
Restaurant
Room service
Very good breakfast