Surrounded by lush greenery, West Lake State Guest House presents an elegant escape with a rich history. This property notably served as the official designated hotel during the 2016 G20 summit, where Chinese State leaders hosted foreign heads of state. Chairman Mao also frequented this property, staying a remarkable 27 times.

Guests can enjoy diverse dining options at the on-site restaurant, offering both sophisticated à la carte dishes and varied buffet meals. The hotel provides free WiFi throughout and complimentary on-site parking.

Guest rooms are elegant, cozy, and air-conditioned, each featuring a flat-screen TV with cable and satellite channels, a kettle, and a safety deposit box. All private bathrooms are equipped with a hot tub and shower, along with bathrobes, slippers, complimentary toiletries, and a hairdryer. Rooms also offer pleasant views.

Conveniently located in Xihu District, the renowned West Lake is just a 10-minute walk away. Wushan Square is a 20-minute drive, and Hangzhou Xiaoshan International Airport can be reached in 40 minutes by car. Hangzhou Railway Station is a 26-minute drive, placing all major Hangzhou attractions within 30 minutes of the hotel.

The 24-hour front desk offers various services, including car rental, ticketing, concierge assistance, and luggage storage. Guests can relax by strolling in the garden, resting on the sun terrace, or exploring the local area through hiking. The hotel also features sophisticated meeting facilities and distinctive local tea-houses.

Spa facilities at this hotel

Wellness

Fitness/spa locker rooms
Personal trainer
Fitness classes
Yoga classes
Fitness
Full body massage
Spa/wellness packages
Foot bath
Spa lounge/relaxation area
Steam room
Spa facilities
Body scrub
Body treatments
Hair styling
Hair colouring
Hair cut
Hair treatments
Make up services
Facial treatments
Beauty Services
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre
Sauna Additional charge

Guest reviews· 9.5/10 (132)

West Lake State Guest House consistently receives high praise for its luxurious atmosphere and exceptional service, leading many guests to plan return visits. Reviewers frequently highlight the beautifully maintained property, excellent views, and the feeling of being treated like a VIP. The landscaped grounds and amenities contribute to a highly positive and memorable guest experience.

While the overall sentiment is overwhelmingly positive, guest feedback also points to a few areas that could enhance the stay further. Specific requests include the provision of a drying rack for clothing, pay-per-view channels for entertainment, and more specific information regarding the availability of an alarm clock or wake-up service. These suggestions indicate a desire for additional practical amenities that would round out an already impressive offering.

The hotel is well-equipped with facilities such as an indoor swimming pool, spa and wellness center, and a coffee house on-site, catering to various guest needs. Accessibility is also a strong point, with upper floors accessible by elevator and entire units being wheelchair accessible. Guests appreciate thoughtful touches like special diet menus available upon request and the option for breakfast in the room, further underscoring the hotel's commitment to personalized service.

What guests rated

Cleanliness: 9.6
Staff: 9.7
Location: 9.8
Comfort: 9.8
Value for money: 9.1
Wi-Fi: 10.0
Breakfast: 9.2

Most popular facilities

Indoor swimming pool
Free WiFi
Free parking
Family rooms
Fitness centre
Spa and wellness centre
Non-smoking rooms
Tea/coffee maker in all rooms
Bar
Superb breakfast